Payment / Dispatch

Shipping costs

Shipping costs will be charged with a flat rate of 5,95 € (within Germany, to one address, no islands). 
For employees of the university there are no costs for shipping and packaging in the shop from a value of 20,00 €. 
For this purpose a registration as an internal orderer is required. Conference materials are free of shipping costs for employees.

Delivery time

As a rule, we deliver all orders within 2-5 working days. Should there be any delays, we will inform you immediately.

Exchange/return

If an article should not please or fit, you can return the article at your expense to us. Please enclose the completed and printed cancellation form (only in German) with the package. We will then issue you a credit note immediately or send you the article in a different size or colour at our expense.

Viewed